Launching a new career, whether you’re just coming out of college or moving from another professional field, is daunting in itself. Combine that with moving into the technology industry, where everything seems to change every day, and the career aspiration can be viewed as both challenging and exciting. The key to career success is finding your niche and establishing career …

The newest laptops are powerful, light, and thin enough to fit easily into the slenderest of carry-on baggage. This makes them a great accessory for flying or any other mode of travel, but also easier to lose or have stolen.It pays to be extra vigilant at airport security checkpoints where thieves know people can be flustered. You should also store …

After you install Windows Vista on your PC or you change the password of your user account, it is a good idea to create a password reset disk. This disk will be of great help if you forget your password for some reason. In this tutorial we will show you how to create such a disk and how to reset …

There are cases when, for different reasons, you might need to disable or enable the Windows Vista’s firewall. In this short tutorial we will show you how this can be done. Just follow the steps described below and you will be done in no time. The easiest way to find the Windows Vista Firewall is to type the word firewall …

Sometimes, simplicity is the best choice for both a technology solution and the corresponding tutorial that explains how to use the new solution. In this document, I will provide a clear, concise, systematic procedure for getting a Windows Server 2003-based PPTP VPN up and running. I’m using Windows Server 2003 with Service Pack 1 for this guide. To add the …

Contact Center merupakan service channel yang paling strategis bagi perusahaan sebagai garda depan pelayanan dan akses informasi bagi pelanggan maupun non pelanggan. Untuk itu Indosat terus mengupayakan perbaikan dan pengembangan Contact Center yang berkelanjutan guna mendukung setiap penanganan komplain. Dengan semakin banyaknya telepon yang berulang (repetitive call) dan telepon yang tidak perlu (junk call, unnecessary call) yang mengakibatkan menurunnya performasi …

Installing, configuring and beginning to use Microsoft Office Communications Server. Microsoft Office Communications Server turns Office Communicator into an indispensable conferencing, VoIP and messaging tool for Windows desktop. Find out how to install, configure and begin using Office Communications Server in this hands-on introduction. Microsoft has made it clear that they want in on the action in the telecommunications sector, …

Everyone knows that it is important to lock down the resources on the network. The resources that need to be locked down include folders and the files that are contained in them, as well as some Registry keys that are located on servers and workstations throughout the enterprise. We can’t forget those Active Directory objects that reside on domain controllers. …

Alkisah, sebuah keluarga sederhana memiliki seorang putri yang menginjak remaja. Sang ayah bekerja sebagai tukang batu di sebuah perusahaan kontraktor besar di kota itu. Sayang, sang putri merasa malu dengan ayahnya. Jika ada yang bertanya tentang pekerjaan ayahnya, dia selalu menghindar dengan memberi jawaban yang tidak jujur. “Oh, ayahku bekerja sebagai petinggi di perusahaan kontraktor,” katanya, tanpa pernah menjawab bekerja …